Privacy Policy
Savveon Privacy Policy
This Privacy Policy describes how Savveon (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from savveon.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log files track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card or other payment details), email address, and phone number. We refer to this information as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to:
- Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations)
- Communicate with you regarding your orders or inquiries
- Screen orders for potential risk or fraud
- Provide customer support
We use Device Information to:
- Screen for potential risk and fraud (particularly IP addresses)
- Improve and optimize our Site (for example, by analyzing how customers browse and interact with the Site)
- Assess the effectiveness of our marketing and advertising campaigns
When consistent with your preferences and applicable law, we may also use your Personal Information to provide you with promotional communications or advertisements related to our products or services. You may opt out of marketing communications at any time.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us operate our business and provide our services. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We use analytics and marketing tools (such as Google Analytics and advertising pixels) to understand how customers use the Site and to improve our marketing efforts. You can learn how Google uses Personal Information here: https://www.google.com/intl/en/policies/privacy/
- You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or court orders), or protect our rights.
BEHAVIORAL ADVERTISING
As described above, we may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through:
- Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
- Digital Advertising Alliance opt-out portal: http://optout.aboutads.info
YOUR CHOICES & MARKETING OPT-OUT
If you no longer wish to receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at cs@savveon.com.
DO NOT TRACK
Some browsers offer a “Do Not Track” signal. At this time, our Site does not respond to Do Not Track signals due to the lack of a consistent industry standard.
CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)
If you are a California resident, you have the following rights regarding your Personal Information:
- Right to Know what Personal Information we collect, use, and disclose
- Right to Delete Personal Information we have collected
- Right to Correct inaccurate Personal Information
- Right to Opt Out of the sale or sharing of Personal Information (if applicable)
- Right to Non-Discrimination for exercising your privacy rights
We do not sell your Personal Information. However, certain data sharing for advertising or analytics purposes may be considered “sharing” under California law.
To exercise your California privacy rights, please contact us at cs@savveon.com. We may need to verify your identity before processing your request.
EUROPEAN ECONOMIC AREA (GDPR) RIGHTS
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or delete your Personal Information. You also have the right to object to certain processing activities and to request data portability.
We process your information to fulfill contracts we have with you (such as completing an order) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
To exercise your rights, please contact us using the information below.
DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion, subject to legal and accounting requirements.
DATA SECURITY
We take reasonable measures to protect your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
CHILDREN’S INFORMATION
The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page with a revised effective date.
CONTACT US
For more information about our privacy practices, to make a request, or if you have questions or concerns, please contact us at:
Email: cs@savveon.com
Mailing Address:
2600 S Soto St
Los Angeles, CA 90058
United States